Update: Atlanta connectivity restored

We have restored connectivity to most IP prefixes. We are working out the remaining routing inconsistencies now and monitoring for any residual issues.

Advertisements

DDos Mitigation update

Our network operations and systems teams have been working non-stop for the last ~36 hours toward a resolution of the Atlanta datacenter DDoS attack and resulting outage. Our hosting provider has acquired a dedicated transit link that is now directly connected to the our network, and we are waiting for our transit provider to apply DDoS mitigation hardening, after which we believe that Atlanta should be restored to full service. We will keep you updated as things progress.

DDoS Status Update

Around two hours after bringing things back online, attacks on Atlanta have started again which are affecting the entire datacenter. At this time we are being taken back offline to attempt further mitigation.
Our Network Engineers are still working with our upstream provider on mitigating this latest DDoS attack. We’ll post an update here when we believe connectivity has normalized.

Restoring connectivity

Update – Our upstream provider has informed us that they plan to restore network connectivity to our systems gradually over an undisclosed period of time. There is no ETA at the moment, but our engineers are working closely with theirs to accelerate this process as much as possible. We will provide another update as soon as more information becomes available.