Connectivity Issues – Newark

Monitoring – We have been able to correct the issues affecting our Newark data center. We will be monitoring this issue to ensure our services remain stable.
Feb 21, 19:05 UTC
Update – Our team is still investigating this issue. We will continue to provide additional updates as the issue develops.
Feb 21, 18:36 UTC
Update – We’re continuing to work to restore normal connectivity in our Newark data center, and we’ll continue to provide updates here.
Feb 21, 17:56 UTC
Investigating – We are aware of connectivity issues affecting hosts in our Newark data center and are currently investigating. We will continue to provide additional updates as this incident develops.

Data center outage

New Jersey data center is experiencing widespread outages. We are monitoring the situation.

Update: We have identified the connectivity issues affecting our Newark data center as the result of a power outage. Our team is working as quickly as possible to restore connectivity. We will provide additional updates as they develop.

Update: Data connectivity issues, which were caused by power issues, have been resolved.

DDos Mitigation update

Our network operations and systems teams have been working non-stop for the last ~36 hours toward a resolution of the Atlanta datacenter DDoS attack and resulting outage. Our hosting provider has acquired a dedicated transit link that is now directly connected to the our network, and we are waiting for our transit provider to apply DDoS mitigation hardening, after which we believe that Atlanta should be restored to full service. We will keep you updated as things progress.

DDoS Status Update

Around two hours after bringing things back online, attacks on Atlanta have started again which are affecting the entire datacenter. At this time we are being taken back offline to attempt further mitigation.
Our Network Engineers are still working with our upstream provider on mitigating this latest DDoS attack. We’ll post an update here when we believe connectivity has normalized.

Restoring connectivity

Update – Our upstream provider has informed us that they plan to restore network connectivity to our systems gradually over an undisclosed period of time. There is no ETA at the moment, but our engineers are working closely with theirs to accelerate this process as much as possible. We will provide another update as soon as more information becomes available.