We have seen stability in Atlanta for enough time to consider this outage resolved.
We are currently working on residual issues from the ongoing DoS attacks that have caused ongoing connectivity problems on a subset of our hosts in Atlanta. Thank you very much for your patience.
At this time we believe the main attack vectors against our Atlanta data center have been blocked, however there still may be intermittent service interruptions as we clean up from the effects of this event.
The Atlanta data center is still experiencing network connectivity issues due to the DDoS attack. We are working throughout the night to mitigate this attack.
The process of hardening our links and spreading client websites among CDNs is ongoing, but appears to be having the desired effect.
Our network operations and systems teams have been working non-stop for the last ~36 hours toward a resolution of the Atlanta datacenter DDoS attack and resulting outage. Our hosting provider has acquired a dedicated transit link that is now directly connected to the our network, and we are waiting for our transit provider to apply DDoS mitigation hardening, after which we believe that Atlanta should be restored to full service. We will keep you updated as things progress.
Update – Our upstream provider has informed us that they plan to restore network connectivity to our systems gradually over an undisclosed period of time. There is no ETA at the moment, but our engineers are working closely with theirs to accelerate this process as much as possible. We will provide another update as soon as more information becomes available.
- Multiple volumetric attacks simultaneously directed toward all of our providers’ authoritative nameservers, causing DNS hosting outages
- Large volumetric attacks toward our colocation provider’s upstream interconnection points, overwhelming the router control planes and causing significant congestion/packet loss
- Large volumetric attacks toward Paradigm network infrastructure, overwhelming the router control planes and causing significant congestion/packet loss
President, Paradigm Consulting Co.
Identified – We’re currently engaged with our upstream provider in mitigating a large, distributed DoS attack targeting our infrastructure in Atlanta. Users may experience packet loss and issues with connectivity as we work to resolve this. We thank you for your patience.